Interview: Krystal Guerra - Personal Trainer at Mill Park Leisure

I was born on the 6^th of November 1991, here in Melbourne. I grew up in Mill Park and still live in Mill Park with my parents Joe, Helen, also my two brothers - Jason (24) and Cameron (19) whom I share the same birthday with but we are three years apart.

When I was just 5 years old I used to snore, it was so loud my parents could hear me from the other end of the house, even with my bedroom door closed. In the end I was in need of an operation to get my tonsils and adenoids out, so that I breathe properly due to my small airways. Post operation I had a few complications leading to me being back in hospital multiple times. At one point my parents were told that they may lose me; thankfully I overcome the situation and slowly recovered.

I went to primary school at St Francis of Assisi and then moved on the high school at St Monica’s College. Through my whole schooling period I was always a tomboy - while all the other girls were off doing cartwheels and handstands, I would be out on the oval with the boys playing footy or soccer. Still to this day, I rather be outside playing sports than doing my hair or my nails. I love watching all footy, but most of all I love my boys down at Carlton. GO BLUES!

I completed my Diploma in Fitness at Victoria University and after finishing my Diploma I went into running a successful Personal Training franchise at Fitness First in Epping. I was there for a year and just before they closed down I left. This now brings me to Mill Park Leisure, where I have learnt so much and worked in most areas of the centre. I have made many lifelong friends and I look forward to helping everyone here at Mill Park Leisure to achieve their goals - no matter how big or small we all work together to get the results that each individual is looking for.

1. What do you do?
I work in a few different areas at Mill Park Leisure - in the Gym as a Gym Instructor and a Personal Trainer, I work  in Customer Service and also in Disability Services. I have also worked previously as a Swim Teacher.

2. What is your definition of success?
Success to me is achieving results, big or small, moving in a forward motion in a happy and healthy manner.

3. I think we can sometimes learn from the mistakes we make. What are some of the biggest mistakes you’ve made along the way? What did you learn from this?
I have made mistakes along the way - I think that everyone makes mistakes, but this is good because you learn from them and then grow with what you have learnt. My biggest mistake so far would have to be that fact that I have trouble saying “NO”, by me trying to please everyone and fit everyone in when it suits them it was taking a toll on my body. By giving them a few different options that worked for me gave them enough of a chance to pick what suited them also. I was working too long of a day and not getting the down time my body needed. I now know only to do what I can handle.

4. What are the top 5 tips you’d give the average person wanting to improve business performance?

• Never give up
• Up-skill all the time
• Check out the competition
• Be organised
• Have goals in place

5. What do you think has enabled you to achieve success with the health and fitness industry?
The main reason for my success would have to be my love for the sport and fitness industry, secondly a great support system from my teachers at school through to work colleagues and most importantly my family and friends at home.

6. Who has the greatest influence on your career and what lessons did they teach you?
The greatest influence for my career would have to be my exercise prescription teacher when I was doing my Diploma. He taught me almost everything I know about the industry, but he also gave me the little tips for my sessions that make the difference. I still think of things that he says to this day in every one of my personal training sessions, it could be for anything about training to building rapport with clients.  

7. After a great result, how do you celebrate?
I would usually celebrate with family and friends with a dinner or a night out.

8. What do you do outside of work to relax and wind down?
Outside of work I catch up with friends, relax with family (having cooking days with my Nonna). I also play soccer so train on Tuesdays and Thursdays and then game day Sundays.

9. Now’s the time for what we call turbo 10. Ten quick questions….
What your favourite song? Pink, so what.

• Favourite athlete? Andrew Walker
• Movie? Step Brothers
• Food? Fairy Floss
• Holiday destination? Europe, I am going in 2014!!!
• Most recently read book? I haven’t read a book since high school, I do read the paper.
• What really annoys you? When people scratch their fork or knife on the plate and make the screeching sound.
• If you could do anything that you wanted; what would it be? I would be a Personal Trainer for a singer or some kind of famous person - that way I could travel around the world while working a job that I love!
• The one thing you would like to change in the world right now? For everyone to pass away old and peacefully in their sleep.
• Where would you like to be in 5 years? All I want is to  be happy and healthy making a living of something I love to do.
   

Interview: Carol Andrews - Group Fitness Coordinator at Mill Park Leisure

All my life I have been interested in fitness. I played in all the school Rounders, Softball and Netball sides, then continued Netball throughout my Teenage years. I played indoor cricket with all my brothers and sisters, until I discovered Group Fitness classes.

In 1979 I commenced work at the Commonwealth Bank, where my girlfriend suggested I go with her to the Gym. I participated in my first class at Fitzpatrick’s Gym in Brunswick. On the 10^th February 1983, I instructed my first class at Mill Park Squash courts and then Lifestyle Greensborough.  In January 1989 I commenced Instructing at Whittlesea YMCA, where l taught classes at both Mill Park and Thomastown.

I met my husband Shane in January 1992 and by 1994 my life changed completely when I gave birth to my first son Nathan, followed by Mitchell in 1999.  Still instructing classes and working full time as a Bank Manager for the Commonwealth Bank, throughout those years I decided in 2000 to leave the bank and be a full time Housewife/Mum.

That lasted less than 5 months as I then joined the team at Mill Park Leisure again as an Instructor,  later becoming the Group Fitness Coordinator.  I have been in this role for over 10 years. My passion is Group Fitness, Boot Camp and Small Group Training, but also my family.

My weekends are now spent watching my boys play football or cricket, those days of coming home from a night club at 7.00am and doing a class at 9.15am, (some participants will remember those days) are long gone!

I am from a large family, I have 4 sisters and 3 brothers, and we were all very competitive as a family when it came to sport.  My Dad was our Indoor Cricket coach, we all played in the one team that became very competitive on field and off field.  Over the years my brothers and sisters have slowed down, but I haven’t.

These days I share my passion for fitness with my own family - Shane, Judy and Greg (Shane’s parents), as they are members of Mill Park Leisure. I am a very proud Mum and often brag about my boy’s achievements - that’s the Leo in me (loud and proud)! I love to have fun whilst I’m taking classes, Boot Camp or Small Groups BUT - don’t think it will be  easy, as  I love to train hard!

1. What do you?
Group Fitness Coordinator, Group Fitness Instructor and Personal trainer, (wife, mother, nurse, financial advisor, educator, life coach every other job associated with a wife and Mother)

2. What is your definition of success?
Helping a participant reach their goals, seeing a smile on their face whilst training, seeing a positive change in peoples life.  When a client says to you I have to thank you for you have made me a better person”. (Ultimate compliment).

3. What are your thoughts on the parallels between business and sport?
A business should not always look at the financial side of things, but at what it is doing to change the lifestyles of the community.

4. I think we can sometimes learn more from the mistakes we make. What are some of the biggest mistakes you’ve made along the way?  And what did you learn from this?
Never say Never, as situations change. If you are ashamed of it, don’t do it again.

5. What are the 5 top tips you’d give the average person wanting to improve business performance?

• Be genuine.
• Your clients are your business, treat them as you would like to be treated.
• What would you expect to get from the business if you were the client.
• Don’t over commit.
• Be open to new ideas.

6. What do you think has enabled you to achieve success with the health and fitness industry?
My passion and enthusiasm. I only do what l am passionate about, as I have more enthusiasm to achieve.  Not what has the largest numbers, or the latest trend.

7. How do you consistently sustain performance in your business/career?
Keep fit, keep it interesting, and look for new challenges. be genuine with what you are into. (Don’t know it, don’t bluff it, research it).

8. Tell me your thoughts about developing a successful team culture.
Make sure the team know what their role is, understand  and agree together what the teams goals are, what the business expects, support, train, mentor and work together, to reach the teams goals.

9. And your thoughts on how to turn a mix of different people and personalities into a world class team?
Try to use the different personalities to the team’s best advantage.

10. Who has had the greatest influence on your career and what lessons did they teach you?
Group Fitness: Les Mills Instructors/programs - it has helped me be a better Instructor. From a bad class to a great class you can learn something from it. It is what you do with what you have learnt. Act on it or ignore it. Hopefully I act on what I have learnt to be better at everything I do.

11. After a great result, how do you celebrate?
Set a new Challenge (after a celebration drink maybe!)

12. What’s the most satisfying thing you’ve ever done and why?
Sorry, you can’t beat giving birth, creating a life or 2.

13. What do you do outside of work to relax and wind down?
Watch my 2 boys play football or cricket.

14. Where do you see opportunity in the health and fitness industry in the next 5 years?

• Small group training
• Increase Older Adults activity rate
• Increasing Youth activity in the Community

15. What is your one gripe/whinge about the health and fitness industry?
Over flooded with Instructors that do it for the money, not the love of fitness and a better lifestyle for others.

16. Now’s the time eight quick questions…

• What is your favourite song? Any hard core motivating song that makes people want to move more.           
• Favourite athlete? My 2 boys Nathan and Mitchell Andrews      
• Food? Asian                                                                        
• Holiday destination? Beach  Resort anywhere as long as it is hot and with my family          
• Most recently read book? 50 marathons in 50 days                  
• What really annoys you? People that won’t try.                      
• If you could do anything you wanted; what would it be? At the moment, take my family on a long holiday overseas.
• Where would you like to be in 5 years time? Where else! Training with the great members here after that long holiday with my family. Also, hopefully still have both parents alive.